After Sales Support

The team behind our equipment provides support every step of the way. From technical assistance and service training to sales tools and online resources, distributors have access to the guidance and tools needed to succeed in the field. With expertise and resources readily available, the team helps ensure installations run smoothly, issues are resolved quickly and performance stays at its best.

Watch Service Videos

Step-by-step repair and maintenance videos

Download Firmware

Keep your washers, dryers and controls up to date

Explore Manuals

Find installation guides, operation instructions and specifications

View Technical Bulletins

Review updates, fixes and technical recommendations

Tools, Training and Support for Post-Sales Success

Distributor Portal

Manage your entire commercial and industrial laundry portfolio in one place. Register machines, submit warranty claims, download key documents and access pricing materials—everything you need to support your customers quickly and confidently.

Explore the Distributor Portal

Online Tools & Facility Builder

Quickly size equipment, plan facilities and demonstrate savings with our online tools. Use the Laundry Builder to calculate the ideal equipment mix and determine when automation makes sense, while the Energy Analysis tool allows you to compare efficiency and estimate utility and dollar savings.

Visit Online Tools

EDGE Purchasing Program

Get exclusive discounts when you purchase equipment through EDGE. Enjoy 20% savings on qualifying units, plus access to our Outlet section for additional discounted equipment. A simple, cost-effective way to maximize your margin and expand your offering.

Shop with EDGE

Service Schools & Technical Training

Gain hands-on technical experience with our expert team. Whether on-site, online or with our team coming to you, the training equips technicians with the essential skills, practical knowledge and confidence to service equipment effectively and support customers.

Request Service School Training

Meet Our Technical Service Team

Our Technical Service Team is dedicated to keeping your equipment running smoothly. They provide expert guidance, troubleshooting and support to ensure you get the most from your Continental Laundry products.